About Us

Our History, Our Team

RenTec Solutions was founded to create a resource for small to mid-size arts organizations to connect with larger IT resources without breaking the bank. We are a small business with a love for the arts just like you. Through our relationships with companies like Comcast, Bitdefender, Trustify, Spektrix and more we are able to provide solutions that meet the operational and fiscal needs of our clients.

As the needs of our clients grew, additional teammates were added with experience in sales, customer service and engagement, ticketing strategy, development operations and solutions. Our greatest strength is choosing the right people with the same passion and connecting them to your needs. Our team was created after decades of work in the arts sector in Washington D.C. Some of us continue to work in area theaters and performing arts venues while others have moved into other sectors to broaden their abilities.

RenTec Solutions is family first and our team, clients and partners are a part of that family. We treat all our team's, partner's and client's goals as our own. Your highs are our highs and your lows are our lows. Together we thrive.

Our Specialties

We pride ourselves in building healthy long lasting relationships with our clients and partners. We specialize in:

CRM and Patron Engagement
- Tessitura
- Spektrix
- Patron Service Engagement/Retention Strategies
- Volunteer Organization & Management
Information Technology
- Systems Administration
- Helpdesk Services
- Network Design and Implementation
- Security Auditing and Policy Implementation
- Contract Negotiations with Service & Equipment Providers
- Volunteer Organization & Management
- CMS: Episerver (Optimizely), WordPress and more...
Facility and Operations
- Facilities PM, implementation, and maintenance
- Service Contract Negotiations
- Expense Auditing
- Venue Management Software Implementation
Looking for other services? Ask...we probably have a partner!

What Sets Us Apart

We go above and beyond for our clients. We have a broad base of knowledge not only in the technology stack but how non-profit organizations use that stack. We have been in your shoes!

What makes us different than the rest:

We typically save our clients 30% on MSRP services within the first year and 20% on hardware acquisition.
We make recommendations based on your needs not our profits!
We don’t upcharge our partners’ discounted products. You get all the savings we negotiate.
Personalized and authentic project and day-to-day support.
On-site support included in every contract.
We are not salespeople; we are thought partners.
We pride ourselves on providing tailored arts support without all the extra expenses.

Travis Lee Armbuster

FOUNDER AND CEO

Travis has had an extensive career in operations and information systems support for marketing and sales departments in the entertainment industry. Director of Information Systems and Operations, Travis boasts experience in CRMs, system administration, networking design and implementation, server side scripting, payment processing and more... Operationally, he has proven to have the ability to create and implement plans for daily maintenance, improvement and operations of a 200,000 sq ft. entertainment complex; including but not limited to HVAC systems, electrical and water systems, solar panel power and security. Additionally, he is well versed in contract negotiations for support and service contracts from facility to software applications. Over the past 2 decades, Travis served as information technology support and consultant for multiple 20 million dollar plus marketing and sales departments in the nonprofit and for-profit sector. He is uniquely positioned to be able to negotiate necessary contracts with credit card processing companies and advertising outlets and support the ecommerce portion of any business through creating an appealing and customer friendly website.

Lindsey Wareing

SALES AND OPERATIONS

Lindsey is a dynamic sales, marketing and operations professional with extensive experience in developing solid direct marketing strategies and procedural plans for the entertainment, event and hospitality industry. She has a proven track record of obtaining and exceeding sales and customer feedback/retention goals. Lindsey is versed in ticketing solution creating and implementation with over 14 years of experience in Tessitura management.

Throughout her career Lindsey has demonstrated expertise in strategic visioning as well as launching new systems and training programs, while ensuring operational success through streamlined procedures. Talented in planning and managing schedules and special events. Practiced in building relationships with industry professionals and community members.

Tima Theppakdee

HELP DESK

Tima is a dynamic and detail-oriented professional with years of experience in customer service and technical support. She has a proven ability to troubleshoot issues, provide effective solutions, and maintain high levels of customer satisfaction. Skilled in communication and problem-solving, Tima excels in supporting her clients with a strong commitment to enhancing user experiences.

Jime Marquez

HELP DESK

Jime has a passion for technology and a commitment to protecting digital environments, which lead him to pursue his BS in Cyber Security at The University of Maryland. Jime cherishes quality time spent with his family, valuing the connections and support that strengthen his personal life. He dreams of one day sharing his expertise by training and mentoring future technicians. Jime’s journey reflects a deep dedication to both his family and his profession, as he strives to make a meaningful impact in the world of technology.