RenTecSolutions is a MSP and Consulting company for small to mid-size arts organizations and businesses. Its mission is to connect non-profit organizations and small to mid-size businesses with larger IT resources under reasonable terms and at affordable prices. Through our relationships with companies like Comcast, Bitdefender, Trustify and more, we provide solutions that meet our clients' operational and fiscal needs. We pride ourselves on a culture that is family first and our team, clients and partners are a part of that family. We treat all our team's, partner's, and client's goals as our own. Their highs are our highs, and their lows are our lows. Together we thrive.
Hybrid with Travel
Position Based in New York, NY
Reporting to the CEO & Founder.
The Helpdesk Analyst will be the main on-site point of contact for the New York City market. The Helpdesk Analyst must have a broad knowledge of computer hardware & software systems. Having the ability to engage all levels of users & provide outstanding technical support, capacity to take responsibility & ownership of their scope of work & the knowledge to offer solutions is vital.
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